Yes! Orders are shipped in a secure and well-coordinated way to help customers receive their flight cases without unnecessary delays.

European pallet shipping usually takes around 4-7 days. The final delivery time may depend on the destination country, courier schedule, product availability and order details

Polcase flight cases are shipped using secure transport methods suitable for large, heavy and valuable professional equipment cases. The company places strong emphasis on transport safety and works with trusted logistics providers to ensure secure domestic and international delivery.

Yes. We offer secure pallet shipping for transport cases across Europe. This is especially important for larger flight cases, heavy-duty road cases and professional cases designed for mixers, consoles, audio equipment and stage equipment.

We work with trusted logistics partners, including FedEx, DHL and UPS. This helps provide reliable international delivery and shipment tracking for customers across Europe.

Yes. Every shipment can be tracked, and customers are kept updated on the delivery status. This allows you to monitor your flight case shipment from dispatch to delivery.

Yes. We provide both domestic and international delivery. If your destination is outside the standard European shipping area, you can contact the Polcase team for a tailored shipping quote.

Polcase provides express shipping to many European countries. For countries not covered by the standard express delivery service, customers can contact us directly to receive an individual shipping quote.

Yes. Customers from outside Europe can contact us to check shipping availability and receive a custom delivery quote. For non-standard destinations, delivery cost and shipping time are calculated individually.

If you notice any damage after delivery, contact us as soon as possible and provide photos of the packaging and the product. This helps the team verify the situation and support you with the next steps.

Yes. Polcase focuses on safe transport and secure delivery. Flight cases are durable products, but the shipping process is still coordinated carefully to reduce the risk of transport damage and ensure the case arrives in proper condition.

You can contact us by email at contact@polcase.com, by phone at +48 792 48 48 48, or via WhatsApp at +48 790 766 884. The company works Monday to Friday, 8:00-16:00.